MEMBERSHIP
What is included in a Membership?
With a Membership, get up to 10 designer clothes or accessories at once for a flat monthly fee.
- Starter plan: 59€/month for 2 items (+1 discovery item chosen by our Stylists)
- Classic plan: 69€/month for 3 items
- Couture plan: 99€/month for 5 items
- Couture+ plan: 189€/month for 10 items
Dry cleaning included! Only shoes are not eligible for our membership plans.
Possibility to swap once ever 30 days or to buy anytime! Longer you keep the items, cheaper it is to buy them!
Can I add an extra item?
Yes, please contact us before your order ships if you'd like to add an extra item to your membership for an additional €15. Extra items can also be added after shipment, though additional shipping fees may apply.
Why can't I rent some items?
Each item is assigned a credit value, with most pieces equal to one credit. Select delicate or luxury styles may require additional credits, and certain exclusive items are reserved for our Premium Couture or Couture+ Memberships.
When does my subscription start and how long can I keep the items?
You can keep the items 30 days...
- From the day you picked them up at our store in Berlin or Loireauxence
- From the day they arrived at your pick up point or at home.
At the end of the month, you can:
- Keep them longer
- Swap
- Buy
- Return them and stop your membership.
What should I do if an item doesn’t fit or I don’t like it?
Either you can swap the next month or you can request to return the item within 48h after receiving the order (but don’t cut the label in this case).
We charge 15€ for the exchange. Contact us by email hello@co-dressing or via Whatsapp: +49 176 80063986.
*Only for online orders.
How do I clean my items?
No need to wash the items before returning them, we clean for you!
However, if you want to clean an item in the middle of the month, they all have care instructions on the label. Please follow strictly the instructions.
When can I swap?
You can swap your items once every 30 days.
When can I stop my membership?
If you subscribed at our store, your membership will automatically ends at the end of the month.
For online orders, check your customer account to manage your membership. You will also receive a reminder by email 24h before the next payment. You will be able to swap, pause or cancel.
Can I buy the item after renting it?
Yes ! You will just have to pay the retail price minus the membership price.
What happens if I damage an item?
Don't worry, normal wear and tear is not a problem, as our service takes care of minor issues free of charge. In the case of significant damages or if an item has been stolen, as we work with a deposit system, we might retain the item's value partially or entirely.
Can I upgrade/downgrade my membership?
You can change your membership at any time by cancelling your current plan and subscribing to a new one online or in-store.
How can I return my items?
If you selected in-store pickup, simply return your items to our shop during opening hours.
For returns by shipment, use the prepaid return label included in your box and drop the parcel off at your nearest parcel shop. Please remember to securely close the box before returning it.